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ROOM BOOKING TERMS AND CONDITIONS

Here are the terms and conditions that apply in all legal contracts (ie: a verbal contract is also valid as a written contract, and an electronic contract) between you and the Pearl River Hotel (hereinafter referred to by the word "Hotel").

The terms and conditions as well as the respective rights and obligations of the parties shall be governed and pursuant to the laws of the Socialist Republic of Vietnam.

When you make a room reservation or any services with the Hotel, whether in writing or verbally, you agreed that you have read, understood and voluntarily comply with the terms and conditions of the deals.

1. Prices:

All prices on the Hotel’s website for reference only, excluding VAT and can be changed at any time, with or without prior notices.

The Hotel is only committed all the prices which have been offered in the contract or document between you and the Hotel.

The Published Rates are inclusive of breakfast.


You are responsible for any surcharges by bank transactions to the Hotel.

 

2. Rooms Booking and Payment:

The room will be kept until 18.00hrs of arrival date. If you wish your booking guaranteed after 18.00hrs kindly fax us your credit card details (Credit Company, name of card holder, expiry date, and verification code).

You can pay by bank transfer, by credit card imprint with TPE or via online payment system or payment in cash.

You are responsible for any surcharges by bank transactions to the Hotel.

3. Cancellation Policy:

Cancellations must be made in written and received by the hotel within 24 hours before guest arrival. Otherwise, 01 night room charge for all rooms reserved will be applied.

 

4. Check in and check out time:

Check-in time is 14.00hrs. If you wish early check-in, kindly inform in advance for availability.
 

Check-out time is 12.00 hrs. If you wish late check-out, a 50% rate surcharge shall be levied for late check-outs from 12.00 hrs to 18:00hrs. For check-out after 18.00hrs you will be charged one additional room night.


5. By Laws:
 
The Terms and Conditions are applied between you and the Hotel is built upon the Laws of The Socialist Republic of Vietnam. The Vietnam court has his competence to resolve all disputes between you and the hotel.


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